PRIVACY POLICY
IN TERMS OF
THE PROTECTION OF PERSONAL INFORMATION ACT 4 OF 2013
(“POPIA”)
1. INTRODUCTION
This Privacy policy (“Policy”) provides an explanation on how Simply Smooth uses, protects and processes any information that it collects form a Data Subject (“you”). Simply Smooth abides by the Protection of Personal Information Act, No. 4 of 2013 (POPIA), and is therefore committed to protecting your privacy and making certain that the Personal Information you provide to us is collected and used for the specific intention, lawfully and transparently. It also contains information regarding the rights of natural and juristic persons to whom Personal Information relates to Data Subjects.
Simply Smooth reserves the right to amend this Policy or add provisions to it at any time by publishing an updated version on its website.
2. COLLECTION OF INFORMATION
2.1 Simply Smooth collects various Personal Information including General identification and contact information, such as names, contact numbers, ID numbers, addresses, etc.
2.2 Interaction with us on our website will result in the collection of information regarding the person’s activities on the website, similarly when an individual engages with us through our social media platforms (e.g. Twitter, Facebook and Instagram etc.) This information includes, but is not limited to, the person’s name and contact details etc.
3. BASIS AND PURPOSE FOR PROCESSING PERSONAL INFORMATION
3.1 We may process your Personal Information for the following purposes
3.2 The purposes for which we process Personal Information include, but are not limited to
4. DISCLOSURE OF PERSONAL INFORMATION
4.1 Simply Smooth may need to share and/ or disclose Personal Information to third parties in certain circumstances. These include, but are not limited to
5. RETENTION OF PERSONAL INFORMATION
We retain Personal Information for as long as may be reasonably necessary. Data Subjects have continuously given consent for us to retain it. Personal Information is retained for communication, sales and business development, research purposes, in line with the applicable laws. However, we do not retain information if our relationship with the Data Subject ceases to exist if other applicable law(s) require us to do so.
7. COOKIES
Our website makes use of cookies. These are small software programs that are installed onto to your computer or your mobile device for various lengths of time. Cookies store information of a specific user and retain your preferences about our website. Cookies have various purposes, such as improving the visitor’s experience on the website and facilitating their use of the website. A website visitor may disable or decline cookies. However, if the visitor does the above, their user experience on the site may be diminished.
8. DIRECT MARKETING
Simply Smooth may send marketing and promotional communications and material to persons. Recipients may choose not to receive such communications by contacting us on the details provided below:
8.1 Name – Chris Borain
8.2 Telephone number – (010) 590 4554
8.3 Email – chris@ame.co.za
9. SECURITY
Simply Smooth takes all reasonable steps to protect and avoid unauthorised access to Personal Information. We have implemented several policies, processes, and procedures as well as software to safeguard Personal Information. We regularly review the aforesaid security measures to ensure that Personal Information is adequately protected. However, there are no definite assurances with internet use, as such, should you suspect that our security has been compromised in any manner, do not hesitate to contact us, using the contact details provided under Section 12.
10. DATA SUBJECT RIGHTS
POPIA makes provision for the rights of Data Subjects to access, amend or delete Personal Information that is held by Simply Smooth. We may, in certain instances, refuse or decline such requests. Furthermore, a Data Subject has the right to object to Simply Smooth processing their Personal Information or to file a complaint with a regulator. If a Data Subject wishes to exercise the abovementioned rights, they can do so through the process outlined in our PAIA Manual and we may charge Data Subjects an applicable fee for accessing, amending, or deleting their Personal Information when applicable. Data subjects are encouraged to contact us to update their Personal Information as and when needed.
11. CONTACT DETAILS
To contact Simply Smooth for purposes relating to this Policy, please contact Chris Borain using these contact details:
12.1 Name – Chris Borain
12.2 Physical address– 5 8th Street, Houghton Estate, Johannesburg
12.3 Telephone number – (010)590 4554
12.4 Email– chris@ame.co.za